October 8, 2021

The Impact of Hybrid Work on Productivity

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The recent rise in popularity of remote and hybrid work structures has left many wondering what effect this change may have on the productivity of those organizations and workers involved. In exploring this, we can look at the impact of hybrid work on production and how modern software can help organizations that allow hybrid work to increase workforce productivity.

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An introduction to hybrid work 

After the onset of the COVID-19 pandemic, many organizations had no other choice but to adapt to conducting work remotely. Remote work occurs when an employee performs their job duties from a location separate from the traditional workspace. Instead of commuting to a work location provided by their job, this arrangement allows employees more freedom to carry out their duties elsewhere; a hybrid work arrangement may include working on-site only part of the time. When in-person social contact was limited, these arrangements were the saving graces for many organizations.

The effects of hybrid work on productivity

Not all organizations and companies measure productivity by the same standards, but productivity is usually dependent on the positive behavior of their staff members. Therefore, the primary way hybrid work situations may influence production is through the work arrangement’s effects on the working staff, including workers who adopt a hybrid work model and the colleagues who may be affected by the change. In addition, a strong workforce relies on collaboration, and when part of the team is working remotely, this may influence the team’s overall production.

How effects of hybrid work can increase productivity

Many workplaces have seized the opportunity to benefit from hybrid work since even before the pandemic. Since lockdown, however, the push for hybrid work has increased. Data from Accenture shows that 83% of 9,326 surveyed workers prefer a hybrid work model, where they can work remotely at least 25% of the time.

There are many ways in which hybrid work may benefit individual workers. For example, employees can feel safer from the health risks of interacting face-to-face, and the pandemic was a perfect example of this. Without the threat of illness-causing anxiety for workers, they can feel more comfortable performing their tasks. And by decreasing the likelihood of staff members getting sick, the possibility of more employees being available to carry out work increases, as would productivity. 

Another positive to hybrid work is promoting a better work/life balance, as employees will have to dedicate less of their time to work. Workers can feel less susceptible to stress and burnout without needing to devote their personal time to transportation to and from workplaces and preparation for in-person meetings.

Hybrid work models can also offer increased flexibility to workers, allowing them to choose the workspace that suits them most. This greater flexibility means that productivity can increase as staff members will not compromise on one work location. Each member can work in the environment that makes them most productive. With increased employee satisfaction through the benefits of hybrid work, productivity may be more likely to occur.

Implementing hybrid work effectively to avoid decreases in productivity 

As with any change in work structure, difficulties can arise that may decrease overall productivity. In addition, some negative attributes to hybrid work are bound to occur if the work model is ineffectively applied.

One drawback to the hybrid work model is that some workers prefer to communicate with their colleagues more quickly and efficiently in a shared workplace setting. Especially when confronted with the idea of collaborative work, staff members may experience difficulties with communication when working remotely. New or training staff members may feel left behind if they are not sure how to answer work-related questions. Ineffective or unclear management direction can be especially harmful to the productivity of a workplace when employees are doing hybrid work. To properly carry out tasks, staff members need to have information about management and expectations available to reference.

However, executing hybrid work with the right tools and technology can improve and alleviate these issues. By providing clear management expectations for workers and open communication channels between staff members, lapses in productivity due to lack of direction may decrease. Utilizing the correct tools can be helpful, as collaboration can occur through video conferencing software, messaging applications, collaboration software, and other forms of management technology. Many workplaces have used technology and hybrid work software to amend these issues that can harm productivity and instead harness more benefits to the hybrid work structure that may increase productivity.

How companies utilize hybrid work software to see positive change in the workforce

Many organizations and companies have turned to the use of hybrid and remote work software to effectively manage their remote workers and increase the productivity of their staff. Using hybrid work software to create an optimized digital workplace can assist workers with many aspects of hybrid working.

Work coordination is essential to a productive workforce structure. According to Reworked.co, software programs like Smartsheet promote coordination by organizing employees’ work around a centralized task. Communication and collaboration are made simpler for remote workers through Intranet programs like Powell Software, which allows for interactive communication between staff members. In addition, digital adoption platforms like Walkme and other training software like ezTalks Cloud Meeting help teach skills or conduct lessons to train staff members.

Hybrid work software can provide management with tools that work to improve productivity for their organization. Some software programs offer helpful analytics for human resources and leadership to review staff data and develop plans to increase their productivity. For example, objectives and key results (OKR) tools and employee performance management software let management and HR members track employees’ accountability and goal achievements, set refined goals for improvement, and alert employees of these goals through the software system. Hybrid work software functions to increase the productivity of a workforce by making production easier for both the remote workers and the in-office staff.

Hybrid work models increase productivity — if done right

By adjusting their workforce structure, companies and organizations can achieve positive effects on productivity. Benefits from hybrid work structures can be brought on through employee satisfaction and flexibility. However, workforces should promote proper management, communication, and collaboration for team members to succeed with hybrid work. Hybrid work software can offer many benefits to manage remote and hybrid work arrangements and measure an organization’s productivity.

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