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Hippo CMMS

A Cloud-Based Maintenance Management System
our rating 4.5 out of 5 Stars

Hippo CMMSProduct Overview

  1. About Hippo CMMS
  2. Pros of Hippo CMMS
  3. Cons of Hippo CMMS
  4. Breakdown of core features

Hippo CMMS product overview

Hippo CMMS is a web-based maintenance management solution that keeps data safe and accessible. At the core is a work order management module: maintenance requests come in through the request portal for review. Maintenance managers can then generate, prioritize, assign, and track data-packed work orders. Technicians have everything they need to get their job done, including step-by-step instructions, associated parts and materials, digital images and schematics, and even interactive floor maps. By leveraging the data inside historic work orders, departments can set up a preventive maintenance schedule with time and meter-based PMs.

The dashboard view in Hippo CMMS helps departments see when work is scheduled, and email reminders ensure nothing slips through the cracks. Inventory tracking with customizable par levels and email alerts ensures they always have what they need, when they need it. Auto-generated reports with multiple KPIs and graphs paint the maintenance big picture. Departments can track downtime and see where their money is going, which assets are the most expensive and which resources are the most productive.

Pros of Hippo CMMS

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Hippo focuses on user experience, with easy implementation and an intuitive user interface. The company believes all the fanciest features are useless when they’re trapped behind a clunky, confusing interface. Hippo is designed for users to see a strong, ongoing ROI. Hippo’s interactive floor plans make finding assets a breeze. The floor plans are great for newer members of the team because they cut down on the need for hand-holding by more experienced technicians.

Cons of Hippo CMMS

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Mass editing and uploading can be difficult. Because it is cloud-based, users need strong WiFi or mobile signals on site.

Breakdown of core features

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Work Order Management

Maintenance managers review all tickets submitted through the request portal. Once they approve a ticket, they can then generate, prioritize, delegate, and track a data-packed work order. Everything technicians need to boost time on wrench is accessible from any mobile device, including interactive floor maps, customizable instructions and checklists, associated parts and materials, and digital schematics and manuals. Because the CMMS is backed by cloud computing, everything is automatically kept up to date in real-time.

Preventive Maintenance Program

Hippo CMMS streamlines every part of setting up a preventive maintenance program, from development to scheduling and tracking. Based on the historical work order data in the CMMS, departments determine the type, either time- or meter-based, and frequency of the preventive maintenance work orders (PMs) for each asset. Unlike with on-demand work orders, managers can schedule PMs outside of peak times. Technicians work on assets during slower shifts or when the assets are already expected to be offline.

Auto-Generated Reporting and KPIs

Hippo CMMS crunches data into useful KPIs and graphics automatically. Once departments can quickly, easily, and accurately track their operations, they can make crucial repair-or-replace decisions, find and cut unnecessary spending, and increase accountability.

(Last updated on 02/02/2022 by Marshall Bright)

Quick Facts

  • Industry Specialties
    Architecture / Engineering / Construction, Hospitality / Entertainment / Travel, Field Services / Maintenance, Government / Public Administration, Healthcare, Manufacturing, Real Estate, Retail and Wholesale
  • Pricing
  • Works Best For
    Mid Sized Businesses




  • Preventive Maintenance
  • Work Order Management
  • Request Portal
  • Equipment & Asset Management
  • Reporting
  • KPIs
  • APIs
  • Purchase Orders
  • Inventory & Parts Management
  • Mobile Accessibility
  • Scheduled Inspections
  • Calendar
  • Interactive Site & Floor Plans
  • Customizations
  • Single Sign-On
  • Open API
  • Starter
  • Plus
  • Pro
  • English
  • Spanish
  • French
  • Portuguese

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