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a low-code business process management software
our rating 4.5 out of 5 Stars

ProcessMakerProduct Overview

  1. About ProcessMaker
  2. Pros of ProcessMaker
  3. Cons of ProcessMaker
  4. Breakdown of core features

ProcessMaker product overview

ProcessMaker is a low-code Business Process Management (BPM) and workflow software solution. It allows companies to design, run, report, and improve business processes.

This online software program automates form-based and approval-driven workflows and improves the way information flows between data and systems. In particular, it provides an intuitive, drag-and-drop interface designed to make it easier for business analysts to model approval-based workflows.

ProcessMaker empowers business users to design and automate workflows that connect to existing third party systems, to be reused across the organization. The platform eliminates manual tasks, data silos, and bottlenecks while improving visibility and tracking. It accelerates digital transformation and connects all business systems, people, and work on one platform.

The solution assists organizations in deploying business processes of different scales. ProcessMaker features a document builder that is used to create electronic receipts, letters, confirmations, invoices, and contracts. The platform has a designer that allows users to create and edit process diagrams using BPMN standards. ProcessMaker provides offline access, enabling users to fill mobile forms and later synchronize data after coming online.

Pros of ProcessMaker

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  • ProcessMaker allows business users from all industries run their own workflows with no coding experience required.
  • The software is completely web based and is accessible via any web browser, making it simple to manage and coordinate workflows throughout an entire organization, including user groups and departments.
  • It provides real time process state tracking.

Cons of ProcessMaker

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  • Releases to the production environment cannot be automated with ProcessMaker.
  • It doesn’t have functionalities to test automation for the BPM processes.

Breakdown of core features

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ProcessMaker has features that combine enterprise low-code development and intelligent workflow automation.

Process modeler

The modeler empowers business users to design business processes in days rather than months. Users can drag and drop tasks and decision points on to the modeling canvas, and then add in forms, users, and data connectors. The ProcessMaker modeler is BPMN 2.0 standards compliant.

Form builder

Business users can design forms and display screens that are used in the workflows. Forms are used to capture data, display data from other systems, and design approval screens for managers to make decisions.


ProcessMaker allows charts and reports to be built based on any type of filtered search. These charts can then be shared with users and groups so that everyone has exactly the information they need when they need it. Executives, managers, and supervisors can access dashboards to monitor processes and ensure that business objectives and Service Level Agreements (SLAs) are being met.

(Last updated on 02/02/2022 by Liz Laurente-Ticong)

Quick Facts

  • Industry Specialties
    All Industries
  • Pricing
  • Works Best For
    Enterprise Businesses




  • Process designer
  • Responsive form designer
  • Dashboards and KPIs
  • Output document builder
  • User portal and cases inbox
  • User management
  • Native mobile applications


  • Formstack
  • LinkedIn
  • JotForm
  • Typeform
  • Salesforce Sales Cloud
  • Office 365
  • Gmail
  • Adobe Sign
  • Joomla
  • Drupal
  • SAP Business One
  • Zimbra Collaboration Suite
  • LumApps

Pricing Model

  • App
  • Standard
  • Enterprise
  • Custom


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