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Really Simple Systems CRM

An easy-to-use CRM for small businesses
our rating 4.5 out of 5 Stars

Really Simple Systems CRMProduct Overview

  1. About Really Simple Systems CRM
  2. Pros of Really Simple Systems CRM
  3. Cons of Really Simple Systems CRM
  4. Breakdown of core features

Really Simple Systems CRM product overview

Really Simple Systems CRM software provides tools for small businesses to run sales, marketing, and service in one system. Designed for small teams working B2B, the CRM is designed to be intuitive and implemented quickly, allowing businesses to train staff in minutes. If you do need additional assistance, customer service is free to all users, even after setup. Businesses can also access information via a number of Really Simple Systems’ self-service resources including tutorial videos, step-by-step guides, and in-product help drawers.

Using the integrated Marketing module, businesses can build campaigns and send newsletters directly from Really Simple Systems. Compliant with GDPR, new leads can be captures from web forms and can then be assigned to sales staff to follow up. Leads, opportunities, and values can be monitored at the campaign level, so it’s easy to track ROI and optimize marketing spend.

Pros of Really Simple Systems CRM

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Really Simple Systems designed their platform with the idea that user buy-in, not features, is the biggest hurdle to success. Their platform is designed to easily implement and use, and their support team is a continual resource. Though the system is simple to use, the CRM still has features a small or medium-sized business needs to guide customers through the sales pipeline. Users are able to see key data at a glance and make informed decisions while interacting with accounts, saving time while enhancing the customer experience.

Cons of Really Simple Systems CRM

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Unlike other systems, Really Simple Systems CRM currently does not feature an easy project management view which enables a user to track at a glance each stage of a project. Users are still able to track and follow a project by viewing customer activities, however, this is still a workaround against an actual feature. An alternative method for extra project management features would be to use a third-party project management solution and connect it to Really Simple Systems through their Zapier integration.

Breakdown of core features

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Manage your customers, prospects, and suppliers, view all your interactions, and set tasks to follow up. Track your opportunities right through the sales process and prioritize your sales leads. Generate sales quotes, manage tasks, and organize your workload in one place. Email integration allows you to automatically capture your incoming and outgoing emails and store them in each customer’s account. Using the reporting function, generate detailed management information reports with a “drag and drop” interface.


Build campaigns and send newsletters directly from your CRM. Convert website visitors to leads and manage your interactions across every touchpoint. Plan, execute, track, and measure your marketing campaigns from inception to evaluation. Manage marketing automation to streamline your customer experience and automate workflows. Filter and segment your database, create lists, and tailor your emails to target your customer profiles.

Customer Support

Manage your customer service cases from opening through to closure and view on one simple page. Assign SLAs to manage your priorities, setting multiple priorities and target response times.  Automatically map incoming emails to customer accounts and cases, or create new support tickets. Gain insights by reporting on closed cases, response times, and frequently asked questions.

Alternatives to Really Simple Systems CRM

Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.

1 MS Dynamics

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Microsoft Dynamics CRM's automated features and AI help sales teams better understand their customers, know the best time to send an email, and monitor social channels better than ever before. MS Dynamics also includes a direct connection to the business social platform LinkedIn. Their core CRM package—Dynamics 365 Sales—is focused on sales force automation and helping teams find and close opportunities, and comes as a single tool or can be bundled with other business operations tools.

Learn more about MS Dynamics

2 Hubspot

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HubSpot CRM is everything users need to organize, manage, track contacts, and build better relationships with customers. Eliminate spreadsheets, manage pipeline, get better customer insights, and speed up sales. The CRM will also let your entire company operate off of one source of truth about the contacts in your database instead of sharing spreadsheets or finding emails. Every interaction is stored in a timeline, including notes about the contact and the content they’ve consumed.

Learn more about Hubspot

3 Nimble

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Nimble combines the strength of a traditional CRM with contact management, social media, sales intelligence, and marketing automation to deliver relationship insights to help professionals build better work relationships in a multi-channel world. The software integrates productivity apps to gather user contacts, communications, calendar, and collaborations in one platform and draws data from popular social media channels including Facebook, LinkedIn, and Twitter.

Learn more about Nimble

(Last updated on 03/07/2022 by Marshall Bright )

Quick Facts

  • Industry Specialties
    All Industries
  • Pricing
  • Works Best For
    Small Sized Businesses




  • Sales Management
  • Email Marketing
  • Marketing Statistics
  • Contact Management
  • Customer Support Software
  • Case Management
  • Data Management
  • Reporting & Analysis
  • Customizations
  • Pipeline Management
  • Sales Quotes
  • Marketing Automation
  • Google Calendar
  • Zapier
  • Microsoft 365
  • One Login
  • Kashflow
  • Microsoft Azure
  • Xero
  • Sage
  • Free
  • Starter
  • Professional
  • Enterprise
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