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Bullhorn ATS & CRM

Cloud-based recruiting CRM
our rating 4 out of 5 Stars

Bullhorn ATS & CRMProduct Overview

  1. About Bullhorn ATS & CRM
  2. Pros of Bullhorn ATS & CRM
  3. Cons of Bullhorn ATS & CRM
  4. Breakdown of core features

Bullhorn ATS & CRM product overview

Bullhorn ATS & CRM is a web-based customer management and applicant tracking system that powers the recruitment life cycle from start to finish. It enables staffing agencies to increase sales, streamline operations, and get the most from existing customer relationships. It is a unique relationship management platform that’s intuitive, proactive, and mobile, allowing employees to work the way they want to – wherever, whenever.

This staffing-centric customer relationship management (CRM) software provides the insights and intelligence for building and fostering candidate and client relationships. Focused on fast adoption, Bullhorn eliminates manual data entry tasks by passively capturing all inbound and outbound email communication, transforming these siloed interactions into addressable insights. Moreover, the software empowers staffing organizations to make faster placements, increase candidate redeployment, and manage client relationships all in one system of record. It allows agencies to better manage their existing and prospective client connections. Bullhorn optimizes business processes and helps companies generate more revenue.

Pros of Bullhorn ATS & CRM

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  • Organizations can maximize recruiter performance with clear workflows and accessible information from Bullhorn. With an intuitive system in place, recruiters can stay organized and boost the number of open jobs they place and shifts they fill.
  • The platform brings all candidate information in one place, enabling recruiters to connect with a candidate at a moment’s notice or repeatedly over time to enhance engagement and retention.

Cons of Bullhorn ATS & CRM

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  • It lacks comprehensive recruitment features such as assessment and background screening.
  • The system is often sluggish and users report occasional bugs and crashes.

Breakdown of core features

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Customer relationship management

Businesses can close the loop between sales and recruiting and gain visibility into their clients’ changing business needs with a mobile CRM purpose-built for staffing. Bullhorn uses a relationship tracking technology that monitors the relationship progression between sales reps and prospects. The software also delivers capabilities for lead and opportunity management.

Applicant tracking system

Bullhorn centralizes the management of candidates, jobs, shifts, and tasks to refine the recruitment process and improve team productivity. Its ATS feature automatically tracks all email activity relevant to specific candidate records and updates users instantly with the most recent information on applicant interactions. In addition, it manages job boards, interview management, and candidate matching within the system. Recruitment teams can identify and extract key candidate information, including skills and work history.

Pulse relationship intelligence

The software automatically captures all phone and email activity, giving users instant visibility into every business conversation from across the organization. It offers its Pulse Relationship Intelligence that allows recruiters to get transparency in communications with candidates and clients. Email and phone conversations sync with Pulse, so the system stores these conversations. Pulse pulls insights and action plans from those conversations, letting recruiters know when to follow up or act on the details.


Bullhorn transforms the team’s recruiting activity into actionable business insights with configurable reports tailored to particular goals and KPIs. It brings standard reports that include analysis of overall team and individual recruiter performance, placement activity, activity against specific job orders, and candidate touches and sourcing effectiveness.

(Last updated on 03/17/2022 by Liz Laurente-Ticong)

Quick Facts

  • Industry Specialties
    Consulting / Professional Services, Staffing / Recruiting
  • Pricing
  • Works Best For
    Any Sized Businesses





  • Candidate Management and Sourcing
  • Contact and Company Management
  • Job Management and Publishing
  • Email Integration, Tracking, and Mass Mailing
  • Resume Parsing
  • Career Portal
  • Reporting and Dashboards
  • Custom Fields and Workflows
  • Inbox Productivity Tool
  • NPS Survey Tool
  • Pulse Relationship Intelligence
  • Lead and Opportunity Tracking
  • Pipeline Management
  • Activity Goals and Sales Quotas


  • Zapier
  • Outlook
  • Salesforce
  • Gmail
  • CloudCall
  • InsightSquared
  • Marketo
  • Mailchimp
  • Constant Contact
  • API integrations

Pricing Model

  • Team
  • Corporate
  • Enterprise
  • Enterprise Plus


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  • English
  • French
  • Dutch