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About Zurmo
Zurmo provides specialized gamified Customer Relation Management (CRM) applications to businesses. Zurmo’s CRM platform allows businesses to manage all aspects of customer relations. This software is open source and highly customizable, allowing businesses to pick and choose which management features they want to use.
Intuitive and adaptable, Zurmo simplifies the process of managing customer relations for a variety of businesses. Zurmo provides a number of CRM functions, including creation of marketing campaigns, activity and contact management, integration with other services, management of products, and even on-the-go tablet and mobile services. On the customer end, Zurmo creates rewards, badges, and achievement for motivating user engagement. Customers can receive credit for using company services and brand promotion, which translates to increased marketing reach and user engagement for Zurmo’s clients. In collaboration with its corporate customers, Zurmo works to promote advertising and repeat business through reinforcing specific customer behavior. Zurmo enables companies to receive free word-of-mouth and social media advertising while simultaneously rewarding customers for their loyalty and business.
Florida-based real estate company Ecksodus LLC used Zurmo’s services to create a comprehensive CRM based platform for their business. As a result of implementing Zurmo’s CRM, Ecksodus LLC significantly improved their internal processes, which enabled the company to better manage its customer relations. By partnering with Zurmo, Ecksodus LLC has been able to simplify the process of managing customer relations and increase productivity.
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Alternatives to Zurmo
Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.
1 MS Dynamics
Microsoft Dynamics CRM's automated features and AI help sales teams better understand their customers, know the best time to send an email, and monitor social channels better than ever before. MS Dynamics also includes a direct connection to the business social platform LinkedIn. Their core CRM package—Dynamics 365 Sales—is focused on sales force automation and helping teams find and close opportunities, and comes as a single tool or can be bundled with other business operations tools.
2 Hubspot
HubSpot CRM is everything users need to organize, manage, track contacts, and build better relationships with customers. Eliminate spreadsheets, manage pipeline, get better customer insights, and speed up sales. The CRM will also let your entire company operate off of one source of truth about the contacts in your database instead of sharing spreadsheets or finding emails. Every interaction is stored in a timeline, including notes about the contact and the content they’ve consumed.
3 Nimble
Nimble combines the strength of a traditional CRM with contact management, social media, sales intelligence, and marketing automation to deliver relationship insights to help professionals build better work relationships in a multi-channel world. The software integrates productivity apps to gather user contacts, communications, calendar, and collaborations in one platform and draws data from popular social media channels including Facebook, LinkedIn, and Twitter.
(Last updated on 03/04/2022 by Mary Houston Coker)