Oracle CRM On Demand SalesProduct Overview
Oracle CRM On Demand Sales product overview
Oracle’s CRM On Demand Sales offers capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. Inside sales, field sales, sales management, and partners can all receive relevant information throughout the sales process. Users can build an automated sales process and access a comprehensive view of customers. Additionally, historical analytics and real-time reporting are provided. Oracle CRM On Demand Sales provides Web services support and pre-built integrations to Oracle business applications and other applications.
Pros of Oracle CRM On Demand Sales
- Flexible configuration
- Industry-specific capabilities
- Analytics and reporting
Cons of Oracle CRM On Demand Sales
- UI needs improvement
- Needs more customization abilities
- Steep learning curve
Breakdown of core features
Easy installation
The product recognizes a user’s development environment and uses its comprehensive set of APIs to access the business logic and service-related data and to synchronize everything for users to access it and modify it easily.
Integration
The program creates even the most demanding real-time integrations in a multi-software system to connect with other applications and to obtain a secure, holistic preview on contextual data. Integration technology includes Web links, custom tabs, mash-ups, JavaScript, and RSS feeds. Administrators have the ability to integrate without requiring development or IT resources.
Single-occasion sign in
The system supports automated authentication within corporate networks and portals and doesn’t require login credentials every time it’s used. All applications support a single identity management system.
Single vendor solution
No need for any other CRM to respond to critical business processes. The tool will support vital business flows, such as lead-to-order and opportunity-to-quote. Pre-built integrations such as JD Edwards EnterpriseOne and Oracle E-Business Suite help sales organizations’ performance, adoption, and information. Third-party applications include Microsoft Office and Lotus Notes.
Alternatives to Oracle CRM
Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.
1 MS Dynamics
Microsoft Dynamics CRM's automated features and AI help sales teams better understand their customers, know the best time to send an email, and monitor social channels better than ever before. MS Dynamics also includes a direct connection to the business social platform LinkedIn. Their core CRM package—Dynamics 365 Sales—is focused on sales force automation and helping teams find and close opportunities, and comes as a single tool or can be bundled with other business operations tools.
2 Hubspot
HubSpot CRM is everything users need to organize, manage, track contacts, and build better relationships with customers. Eliminate spreadsheets, manage pipeline, get better customer insights, and speed up sales. The CRM will also let your entire company operate off of one source of truth about the contacts in your database instead of sharing spreadsheets or finding emails. Every interaction is stored in a timeline, including notes about the contact and the content they’ve consumed.
3 Nimble
Nimble combines the strength of a traditional CRM with contact management, social media, sales intelligence, and marketing automation to deliver relationship insights to help professionals build better work relationships in a multi-channel world. The software integrates productivity apps to gather user contacts, communications, calendar, and collaborations in one platform and draws data from popular social media channels including Facebook, LinkedIn, and Twitter.
(Last updated on 03/04/2022 by Pam Van Loon)
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